Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport, Extended service agreement, parts and labour (for desktops), 3 years, on-site, 10x5, response time: NBD

$107.41 inc GST

✓  In Stock  -  100 available

✓  Free NZ Delivery

100 in stock

Ships from: Auckland
  • Allow 1–2 days for delivery to the North Island
  • Allow 2–3 days for delivery to the South Island
  • Add 1–2 days if you are rural
  • Collection can be arranged
Manufacturer:Dell
Part Number:PDVL1_1OS3PS
Warranty:n/a
PPID:AB60112

Description

ProSupport is designed to provide fast proactive IT support for businesses of all sizes. Dell ProSupport makes it easy because you get a team of engineers who are always accessible, provide you with a single source for hardware and software issues, and respond quickly to help maximize user uptime. ProSupport also features SupportAssist technology for proactive monitoring and detection of issues and automatic case creation for faster resolution. With Dell ProSupport your IT team is free to focus on strategic priorities, moving your business forward, and not time consuming day to day user support.

Main Specifications

Product Description

Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport – extended service agreement – 3 years – on-site

Type

Extended service agreement

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

10 hours a day / 5 days a week

Class of Equipment

Desktops

Extended Specifications

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

10 hours a day / 5 days a week

Class of Equipment

Desktops

Details

Service & Support

Extended service agreement – parts and labour – 3 years – on-site – response time: NBD – availability: 10 hours a day / Monday-Friday
Technical support – phone consulting – 3 years – availability: 24 hours a day / Monday-Sunday
Technical support – web support – 3 years – availability: 24 hours a day / Monday-Sunday
Technical support – web knowledge base access – 3 years – availability: 24 hours a day / Monday-Sunday
Technical support – remote diagnosis – 3 years – availability: 24 hours a day / Monday-Sunday
Technical support – e-mail consulting – 3 years – availability: 24 hours a day / Monday-Sunday

Additional information

Manufacturer

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Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport extended service agreement 3 years Service & Support logo Front 67250
Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport, extended service agreement, 3 years, on-site
$107.41 inc GST