Home » Poly CCX 500 for Microsoft Teams, VoIP phone with caller ID/call waiting
HP Poly CCX 500, For Microsoft Teams, VoIP phone with caller ID/call waiting, SIP, SRTP, 24 lines, black
$658.96 inc GST
✕ Backorder - Email us for a lead time or ETA
✓ Free NZ Delivery
Available on back-order
Ships from: Auckland
- Allow 1–2 days for delivery to the North Island
- Allow 2–3 days for delivery to the South Island
- Add 1–2 days if you are rural
- Collection can be arranged

SKU: AB31239
Categories: Telephones, VoIP Phones, Wired Telephones
We are currently experiencing shipping delays from this supplier warehouse
Description
By design, the Poly CCX 500 Series business media phones are simple and intuitive to use – with one-touch-access to your contacts and meetings. So, users can get right to work.
- With Poly CCX 500 Series business phones you can feel confident you sound professional on every call. And with Poly signature audio, Poly HD Voice and Acoustic Clarity technologies, you know you will hear and be heard on your calls.
- The CCX 500 Series supercharges collaboration with its easy to use, touchscreen interface and ergonomic design. The simple touch-access to contacts, meetings and voicemails keeps your user’s day moving, boosting productivity.
- Audio clarity
Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies. - Distraction-free calls
Reduce distracting background noise with Poly Acoustic Fence technology. - Touchscreen controls
Contacts and meetings are easily accessible via the color touchscreen with 5″ multi-touch LCD display. - Add a Poly headset
Multiple Poly headset options are available to suit any worker’s style – in addition to the traditional handset. - IT friendly
Easy for IT to manage provisioning and management of telephony deployment and support. - Certified for Microsoft Teams
Experience clear voice calls with Microsoft Teams – CCX 500 is certified right out of the box.
What’s in the Box
- Console
- Desk stand
- Handset with handset cord
- Network (LAN) cable-CAT-5E
Main Specifications
Product Description | HP Poly CCX 500 – for Microsoft Teams – VoIP phone with caller ID/call waiting |
Product Type | VoIP phone with caller ID/call waiting |
VoIP Services | Microsoft Teams, Zoom, OpenSIP |
Main Features | Integrated Ethernet switch, multiple VoIP protocol support |
VoIP Protocols | SIP, SRTP |
Voice Codecs | G.711a-law, G.711µ-law, G.722, G.729ab, iLBC, Opus |
Software Certification | Certified for Microsoft Teams |
Lines Supported | 24 lines |
Speakerphone | Yes |
Call Services | Voice Mail, Call Waiting, Caller ID, Call Hold, Call Forwarding, Call Transfer, Call park/pickup, Group Pick-up |
Display | Touchscreen LCD display – colour |
Display Features | 9:16 aspect ratio, screen saver, Dark mode, multi-touch |
Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
Compatible Software | Microsoft Teams, Zoom, OpenSIP, RingCentral |
Body Colour | Black |
Documents
Extended Specifications
General
Product Type | VoIP phone |
|---|---|
Shipping Weight | 1.25 kg |
Body Colour | Black |
Phone Features
Operating System | Android 9 |
|---|---|
VoIP Services | Microsoft Teams, Zoom, OpenSIP |
Wireless Interface Provided | Bluetooth |
Call Services | Voice Mail, Call Waiting, Caller ID, Call Hold, Call Forwarding, Call Transfer, Call park/pickup, Group Pick-up |
Caller ID Type | Caller ID/call waiting |
Dialer Location | Base |
Speakerphone | Yes |
Volume Control | Yes |
Indicators | Busy lamp field (BLF) |
Additional Functions | Call timer, Do Not Disturb (DND), one-touch speed dial / redial, Shared Call Appearance (SCA), Bridged Line Appearance (BLA), auto answer, call resume, push to talk (PTT), Intercom |
IP Telephony
Main Features | Integrated Ethernet switch, multiple VoIP protocol support |
|---|---|
VoIP | Yes |
VoIP Protocols | SIP, SRTP |
Voice Codecs | G.711a-law, G.711µ-law, G.722, G.729ab, iLBC, Opus |
Lines Supported | 24 lines |
IP Address Assignment | DHCP, static |
Security | IEEE 802.1X, EAPoL, SRTP |
Power Over Ethernet (PoE) Support | Yes |
Network Protocols | TLS, HTTPS |
Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
Compatible Software | Microsoft Teams, Zoom, OpenSIP, RingCentral |
Voice Features | Poly HD Voice technology, Poly Acoustic Clarity technology, acoustic echo cancellation (AEC), background noise suppression, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), dual tone multi-frequency (DTMF), low-delay audio packet transmission, adaptive jitter buffer (AJB) |
Network Features | Poly LENS Cloud Management, Poly Zero Touch Provisioning, Polycom Device Management Service for Service Providers (PDMS-SP), IEEE 802.3af, Class 0 PoE |
Display
Type | Touchscreen LCD display – colour |
|---|---|
Display Location | Base |
Diagonal Size | 5″ |
Display Resolution | 720 x 1280 pixels |
Features | 9:16 aspect ratio, screen saver, Dark mode, multi-touch |
Miscellaneous
Connections | USB / 4 PIN USB Type A 2 x network / RJ-45 USB Type-C Headset jack / RJ-9 EHS port |
|---|---|
Hearing Aid Compatible | Yes |
Software Certification | Certified for Microsoft Teams |
Placing / Mounting | Desktop |
Cables Included | Network cable |
Included Accessories | Stand |
Power
Power Consumption | 13 W (PoE) |
|---|
Dimensions & Weight (Shipping)
Shipping Width | 26.3 cm |
|---|---|
Shipping Depth | 24.3 cm |
Shipping Height | 7 cm |
Shipping Weight | 1.25 kg |
Additional information
| Manufacturer |
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