Home » Poly Edge E550, VoIP phone with caller ID/call waiting, 3-way call capability
HP Poly Edge E550, VoIP phone with caller ID/call waiting, 3-way call capability, SIP, SDP, midnight blue, white
$523.18 inc GST
✕ Backorder - Email us for a lead time or ETA
✓ Free NZ Delivery
Available on back-order
Ships from: Auckland
- Allow 1–2 days for delivery to the North Island
- Allow 2–3 days for delivery to the South Island
- Add 1–2 days if you are rural
- Collection can be arranged

SKU: AB29016
Categories: VoIP, VoIP Phones, Wired Telephones
We are currently experiencing 1-2 day shipping delays from this supplier warehouse
Description
This desk phone makes work easy. Built for hot-desking or the home office, these phones offer the perfect user experience. Two displays and 12-line keys give you more ways to connect, plus quality audio, in a seriously sharp package.
- Handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts. Up to two optional Poly Edge E Expansion Modules.
- Enjoy quality audio with the Poly Edge E400 Series plus reduce distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
- All the features you could ask for
Get fast access to features via a large 5″ color display. Stay informed with the surround light status indicator with RGB mixing. And handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts. - Versatile connectivity
Enjoy better connectivity with two high-speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. And a Poly headset for your workstyle: Bluetooth , USB, RJ9, or Electronic Hook Switch. - Perfectly paired
Integrated Bluetooth 5.0 gives you freedom to move about the office with your Poly Bluetooth headset and answer your mobile phone calls from your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy. - Works wherever you do
The Poly Edge E550 is Wi-Fi-ready for hassle-free performance at home or office. Work anywhere with 802.11AC Wi-Fi included. With simple out-of-the-box Wi-Fi configuration, this phone gives you peak performance anywhere you’ve got a signal. - Accessibility is key
Enhance the user experience with phones that sound great and are more efficient. Features like improved accessibility with text-to-speech, screen color adjustments for color blindness, and bigger font settings provide more ways to connect. - Get more done
Supercharge your Poly Edge E550 desk phones with the Poly Edge E expansion modules. 22-line keys and 3 pages – up to 66 contacts per expansion module. Setup is a plug-and-play snap, with power and signaling provided by the host phone.
What’s in the Box
- Console
- Desk stand
- Handset
- Handset cord
- Network (LAN) cable-CAT-5E
- Setup sheet
Main Specifications
Product Description | HP Poly Edge E550 – VoIP phone with caller ID/call waiting – 3-way call capability |
Product Type | VoIP phone with caller ID/call waiting |
VoIP Protocols | SIP, SDP |
Voice Codecs | G.711a-law, G.711µ-law, G.729ab, G.722, G.722.1, iLBC, Opus |
Speakerphone | Yes |
Call Services | Call Waiting, Call Transfer, Call Hold, Voice Mail, Call park/pickup, Caller ID |
Display | LCD display – colour – Yes |
Display Features | 5:3 aspect ratio |
Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
Compatible Software | Zoom, RingCentral, Microsoft Teams, OpenSIP HSP/ITSP |
Body Colour | Midnight blue, white |
Environmental Standards | ENERGY STAR Qualified |
Documents
Extended Specifications
General
Product Type | VoIP phone |
|---|---|
Shipping Weight | 1.08 kg |
Body Colour | Midnight blue, white |
Protection | Antimicrobial |
Phone Features
Wireless Interface Provided | Bluetooth / NFC / Wi-Fi |
|---|---|
Call Services | Call Waiting, Call Transfer, Call Hold, Voice Mail, Call park/pickup, Caller ID |
Caller ID Type | Caller ID/call waiting |
Key Expansion Module Max Qty | 2 |
Dialer Location | Base |
Conference Call Capability | 3-way |
Speakerphone | Yes |
Volume Control | Yes |
Indicators | Line status indicator, busy lamp field (BLF), missed call indicator, mute indicator |
Additional Functions | Redial, Do Not Disturb (DND), Call timer, mute, pairing with mobile phone, bluetooth headset support |
IP Telephony
VoIP | Yes |
|---|---|
VoIP Protocols | SIP, SDP |
Voice Codecs | G.711a-law, G.711µ-law, G.729ab, G.722, G.722.1, iLBC, Opus |
Quality of Service | Diffserv per device (QoS), IEEE 802.1p, IEEE 802.1Q (VLAN), Layer 3 TOS |
IP Address Assignment | DHCP |
Security | SSL, IEEE 802.1X, TLS, EAPoL, WEP, WPA-Personal, WPA2-Enterprise, EAP-TLS, PEAP-MSCHAPv2 |
Power Over Ethernet (PoE) Support | Yes |
Network Protocols | IETF SIP, SNTP, FTP, FTPS, TFTP, HTTP, HTTPS, Link Layer Discovery Protocol – Media Endpoint Discovery (LLDP-MED), VLAN-CDP, RTCP, RTP, TCP, UDP, DNS SRV |
Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
Compatible Software | Zoom, RingCentral, Microsoft Teams, OpenSIP HSP/ITSP |
Voice Features | Poly HD Voice technology, Poly Acoustic Clarity technology, Poly Acoustic Fence technology, Poly NoiseBlockAI, voice activity detection (VAD), comfort noise generation (CNG), low-delay audio packet transmission, adaptive jitter buffer (AJB), packet loss concealment (PLC) |
Network Features | Lightweight Directory Access Protocol (LDAP), Network Address Translation (NAT), Keep-Alive SIP signalling, Class 4 PoE, Poly LENS Cloud Management |
Phone Memory
One-Touch Dial Button Qty | 12 |
|---|
Display
Type | LCD display – colour |
|---|---|
Display Location | Base |
Diagonal Size | 5″ |
Display Resolution | 800 x 480 pixels |
Backlit | Yes |
Display Languages | Multilingual |
Features | 5:3 aspect ratio |
Miscellaneous
Connections | USB Type-C / 24 pin USB-C Headset jack / RJ-9 |
|---|---|
Hearing Aid Compatible | Yes |
Placing / Mounting | Table-top, wall-mountable |
Cables Included | Network cable Handset cord |
Included Accessories | Stand |
Internet of Things (IoT)
Internet of Things (IoT) Compatible | Yes |
|---|---|
Communications Technology | Bluetooth 5.0, Wi-Fi |
Environmental Standards
ENERGY STAR Certified | Yes |
|---|
Power
Power Consumption | 13 W (PoE) |
|---|
Dimensions & Weight (Shipping)
Shipping Width | 25.6 cm |
|---|---|
Shipping Depth | 33.8 cm |
Shipping Height | 8.8 cm |
Shipping Weight | 1.08 kg |
Additional information
| Manufacturer |
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