Home » Cisco IP Phone 7861, VoIP phone
Cisco IP Phone 7861, VoIP phone
$432.00 inc GSTCisco IP Phone 7861, VoIP phone, SIP, SRTP, 16 lines, charcoal, remanufactured
$432.00 inc GST
✕ Backorder - Email us for a lead time or ETA
✓ Free NZ Delivery
Available on back-order
Ships from: Auckland
- Allow 1–2 days for delivery to the North Island
- Allow 2–3 days for delivery to the South Island
- Add 1–2 days if you are rural
- Collection can be arranged

SKU: AB12375
Categories: Networking, VoIP, VoIP Phones, Wired Telephones
Description
This affordable IP phone provides single-button access to key team members or to support calls in contact center queues.
With 16 lines, the Cisco IP Phone 7861 is ideal for active users such as administrative staff, managers, and agents in contact centers.
- Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button
- Full wideband audio performance across the handset, headset, and speakerphone for superior clarity
- Electronic hookswitch control for added flexibility in managing personal calls when using third-party headsets
- Power over Ethernet (PoE) Class 1 endpoint and Cisco EnergyWise to help reduce your energy costs and carbon footprint
- Greater choice and flexibility with a replaceable bezel option
- Integrated IEEE 10/100 switch to support traffic from a colocated PC and reduce cable infrastructure costs
- Wall-mount option for deployments in common areas such as cafeterias or auditoriums, or where desk space is limited
- Customizable paper label insert that can be locally printed for the programmable line and feature keys
- Versatile display options
The Cisco IP Phone 7861 features a 3.5-inch monochrome LCD display, offering clear and crisp visuals. With support for multiple languages including Arabic, English, French, and Spanish, it ensures a user-friendly experience for a global workforce. - Enhanced call management
Equipped with 16 programmable buttons, the Cisco IP Phone 7861 streamlines call operations such as Call Forwarding, Call Hold, Call Transfer, and more. Its comprehensive call services and indicators for headset, speakerphone, and voice messages enhance user efficiency and productivity. - Robust connectivity and security
This model supports Power over Ethernet (PoE) and features two Ethernet ports, facilitating seamless integration into existing networks. With advanced security protocols including IEEE 802.1X, and support for multiple VoIP protocols, it ensures secure and reliable communication.
Main Specifications
Product Description | Cisco IP Phone 7861 – VoIP phone |
Product Type | VoIP phone |
Main Features | Multiple VoIP protocol support, integrated Ethernet switch |
VoIP Protocols | SIP, SRTP |
Voice Codecs | G.722, G.729a, G.711u, G.711a, iLBC |
Lines Supported | 16 lines |
Speakerphone | Yes (digital duplex) |
Call Services | Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability |
Display | LCD display – monochrome – Yes |
Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX |
Body Colour | Charcoal |
Pricing Type | Remanufactured |
Documents
Extended Specifications
General
Product Type | VoIP phone |
|---|---|
Body Colour | Charcoal |
Body Material | PC/ABS |
Phone Features
Call Services | Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability |
|---|---|
Dialer Type | Keypad |
Dialer Location | Base |
Conference Call Capability | Yes |
Speakerphone | Yes (digital duplex) |
Menu Operation | Yes |
Programmable Buttons Qty | 16 |
Indicators | Voice message waiting indicator, speakerphone indicator, headset |
Firmware Upgradable | Yes |
Additional Functions | Call timer |
Additional Features | Music on hold |
IP Telephony
Main Features | Multiple VoIP protocol support, integrated Ethernet switch |
|---|---|
VoIP | Yes |
VoIP Protocols | SIP, SRTP |
Voice Codecs | G.722, G.729a, G.711u, G.711a, iLBC |
Lines Supported | 16 lines |
Quality of Service | IEEE 802.1Q (VLAN), IEEE 802.1p |
IP Address Assignment | DHCP, static |
Security | 128 bit AES, 256 bit AES, IEEE 802.1X, TLS |
Power Over Ethernet (PoE) Support | Yes |
Network Protocols | Cisco Discovery Protocol (CDP), SRTP |
Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX |
Network Features | Lightweight Directory Access Protocol (LDAP) |
Display
Type | LCD display – monochrome |
|---|---|
Display Location | Base |
Diagonal Size | 3.5″ |
Display Resolution | 396 x 162 pixels |
Backlit | Yes |
Display Languages | Danish, Hebrew, Hungarian, Czech, Croatian, Slovenian, Thai, Slovak, Brazilian Portuguese, English, German, French, Italian, Norwegian, Portuguese, Polish, Finnish, Swedish, Russian, Spanish, Dutch, Greek, Turkish, Arabic, Bulgarian, Latvian, Lithuanian, Estonian, Serbian, Romanian, Catalan, Japanese, Chinese, Korean |
Miscellaneous
Connections | Headset jack |
|---|---|
Placing / Mounting | Wall-mountable, table-top |
Pricing Type | Remanufactured |
Compliant Standards | CISPR 22 Class B, CISPR 24, EN 61000-3-2, EN 61000-3-3, EN55024, EN55022 Class B, ICES-003 Class B, AS/ACIF S004, FCC Part 68, EMC, CS-03, UL 60950-1 Second Edition, EN 60601-1-2, FCC CFR47 Part 15 B, GB 4943, AS/NZS 60950, CSA C22.2 No. 60950-1 Second Edition, EN 60950-1 Second Edition, IEC 60950-1 Second Edition, VCCI Class B |
Dimensions & Weight (Base)
Width | 26.5 cm |
|---|---|
Depth | 2.8 cm |
Height | 20.7 cm |
Weight | 1.053 kg |
Additional information
| Manufacturer |
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