Acronis Advantage Premier, Technical support (renewal), for Acronis Backup Advanced for PC, 1 machine, volume, 1-9 licences, ESD, emergency phone consulting, 1 year, 24x7, response time: 1 h
$46.54 inc GST
✕ Backorder - Email us for a lead time or ETA
✓ Free NZ Delivery
Available on back-order
Ships from: Auckland
- Allow 1–2 days for delivery to the North Island
- Allow 2–3 days for delivery to the South Island
- Add 1–2 days if you are rural
- Collection can be arranged
- Software and licenses cannot be returned. If you are unsure what software or license you require, please email [email protected] before placing an order.
- We are currently experiencing 1-2 day shipping delays from this supplier warehouse
Description
An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
Main Specifications
Product Description | Acronis Advantage Premier – technical support (renewal) – for Acronis Backup Advanced for PC – 1 year |
Service & Support | Technical support (renewal) |
Service Included | Emergency phone consulting |
Full Contract Period | 1 year |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Acronis Backup Advanced for PC |
Licence Qty | 1 machine |
Licence Pricing | Volume / 1-9 licences |
Licensing Details | ESD |
Extended Specifications
General
Type | Technical support (renewal) |
|---|---|
Service Included | Emergency phone consulting |
Full Contract Period | 1 year |
Response Time | 1 hour |
Service Availability | 24 hours a day / 7 days a week |
Software
Software Title | Acronis Backup Advanced for PC |
|---|---|
Licence Qty | 1 machine |
Licence Pricing | Volume / 1-9 licences |
Licensing Details | ESD |
Details
Service & Support | Emergency phone consulting – 1 year – response time: 1 hour – availability: 24 hours a day / Monday-Sunday Emergency e-mail consulting – 1 year – response time: 1 hour – availability: 24 hours a day / Monday-Sunday Web support – 1 year – response time: 1 hour – availability: 24 hours a day / Monday-Sunday – severity critical Phone consulting – 1 year – availability: 24 hours a day / Monday-Sunday E-mail consulting – 1 year – availability: 24 hours a day / Monday-Sunday Web support – 1 year – availability: 24 hours a day / Monday-Sunday New releases update – 1 year Web-based training – 1 year |
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Additional information
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