NETGEAR ProSupport OnCall 24x7 Category 1 - Technical support - phone consulting - 1 year - 24x7 - for ReadyNAS 102; 104


  • Product Status: Out Of Stock
  • PP ID Code:AA90229
  • Manufacturer Part No:
    PMB0311-10000S
  • Warranty:n/a

$92.57

inc GST & Free Delivery

ADD TO CART

Description

NETGEAR Business extends the initial 90-day technical support with the ProSUPPORT for Business OnCall 24x7 Tech Support package for your medium and small organization. Get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. From configuration and troubleshooting to simply upgrading your firmware, NETGEAR support team is focused on helping you unlock your business network device's potential - so you can be more productive and grow your business.
OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR proactively sends you alerts about any newly released firmware updates to make sure that you are able to plan in advance. Connect with the people that have built your products and build the relationship that will contribute to your business success.

Main Specifications

Product Description NETGEAR ProSupport OnCall 24x7 Category 1 - technical support - 1 year
Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Service Availability 24 hours a day / 7 days a week
Designed For ReadyNAS 102 RN10200, RN10211D, RN10221D, RN10222D, RN10223D; 104 RN10400, RN10421D, RN10441D, RN10442D

  • Extended Specifications

  • Compatibility Information
    Designed For NETGEAR ReadyNAS 102 RN10200, RN10211D, RN10221D, RN10222D, RN10223D
    NETGEAR ReadyNAS 104 RN10400, RN10421D, RN10441D, RN10442D
    Details
    Service & Support Extended service agreement - replacement - 1 year - response time: next business day
    Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
    Technical support - remote administration - 1 year - availability: 24 hours a day / Monday-Sunday
    New releases update - e-mail notification - 1 year
    General
    Service Included Phone consulting
    Full Contract Period 1 year
    Service Availability 24 hours a day / 7 days a week