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Frequently Asked Questions

Payment

1. What are your methods of payment?

Cash discounted payments can be made by direct credit or cheque. These forms of payments qualify for the 3% cash discount as shown on our website. Payments by credit card or payments on a business credit account do not qualify for the 3% discount. Finance for hire purchase or business leasing is also available.

2. How do I make a payment ?


Payments can be made by credit card using our secure credit card facility or by online bank transfer as a direct credit into our business account (you will need to have this facility set up with your bank) Cheque payments can be posted to Paradigm PCs Ltd, PO Box 1607, Paraparaumu Beach, Wellington. Direct deposit payments can be made at any branch of the ASB bank.

3. When do I need to pay for my order?

Once your order has been confirmed, payment will need to be made prior to us shipping the order to you.

4. Can I pay on collection of my order?

Due to the costs involved in providing this service it is no longer an option. Our prices include free delivery throughout New Zealand.

5. Making a payment, how to do it and what to do next.

Click on the relevant payment method you are using:

- Direct deposit or bank to bank transfer
- Paying by Cheque
- Credit Card, online shopping cart order, phone or email order
- Finance Options

6. Payment by Direct deposit or bank to bank transfer

Bank details for direct credit are as follows:
A/c Name: Paradigm PCs Ltd
Bank: ASB
Branch: Johnsonville
Account No. : 12 - 3223 - 0013902 - 00

When paying by direct credit please make sure you have emailed payments@pp.co.nz the following information:

1. Reference used for the deposit: (name used on your invoice)
2. Date of deposit: (xx/xx/xx - the date your made the deposit)
3. Amount deposited: ($xxxx.xx - the amount you deposited)
4. Your invoice number: (PPxxxxxxxxxxxxx -use your invoice number)
5. Bank deposited from: (-name of your bank)

The key information to provide on your bank deposit reference is either your invoice number, the name used on the invoice or your email address. Please try to use a reference that matches to your invoice so that we can easily identify your payment and process your order quickly.

Note: If insufficient information has been provided on your deposit we may not be able to allocate your payment to your invoice and clear your order. Please contact us after two days if you have made payment but your order has not been cleared.

Bank to bank transfers can sometimes take one full business day to clear, to speed this process up we suggest you make a deposit directly into our business account at any branch of the ASB bank.

7. Payment by cheque

Cheque's can be made out and mailed to:
Paradigm PCs Ltd
PO Box 1607
Paraparaumu Beach
Kapiti Coast, 5032

Please write your invoice number on the back of your cheque and make sure you have included a copy of your invoice so we can identify your order.

Please email payments@pp.co.nz the following information:
a . Name that the Cheque is under.
b . Date Cheque was sent
c . Amount on Cheque
d . Your invoice number

Then wait for your confirmation email, which will be sent to you as soon as we receive your cheque payment into our office.

8. Payment by Credit Card

Credit Card details can be submitted when placing your online order through our shopping cart.

The limit for Credit Card Processing is $5000.00.
If your order value exceeds $5000.00 alternative methods of payment can be taken to pay the difference.

We accept American Express, Diners Club, MasterCard and Visa Credit Cards only.

Please do not email your credit card number to us.

If you have any doubts or questions please email admin@pp.co.nz.

9. Finance Options

Hire purchase and business leasing finance options are available.Financing terms can be either 6*, 12, 18*, 24 or 36 months. The minimum financing amount is $500.00. ((* Gilrose Finance only) There are two finance companies to choose from. Flexirent or Gilrose Finance. Click on the banner below to view the Flexirent payment calculator.

www.flexirent.co.nz

- Offers Business leasing

- Finance terms 12, 24 and 36 months with the option to purchase or refinance after your term has ended.

- Using Flexirents Add-on system you can upgrade any component providing the components minimum value is $500.00. I.e. great if your looking to upgrade your video card or monitor at a later stage.

Steps to follow

1. Configure your business workstation / dream PC or choose your individual components

2. Request a quote from Paradigm PCs for the items you have selected.

3. Apply for a rental plan that suits your needs by calling Flexirent on 0800 444 827, clicking www.flexirent.co.nz or faxing 09 300 4498.4. Flexirent will determine the criteria for credit approval. If successful you will be faxed an agreement to sign.

5. Flexirent will contact Paradigm PCs and confirm the purchase and acquire a copy of the quote you were given.

6. Make your first months payment and pick up your new PC or components when it is ready.

The agreement is between Flexirent and you; all finance payments are made to Flexirent.

To apply please download the application booklet below or use flexirents website. www.flexirent.co.nz

Flexirent Application Booklet

www.gilrose.co.nz

- Offers Hire Purchasing

- Financing terms can be either 6, 12, 18, 24 or 36 months. The minimum financing amount is $500.00

Steps to follow.

1. Configure your PC or choose your individual components

2. Request a quote from Paradigm PCs for the items you have selected.

3. Contact Gilrose to apply for finance by calling 09 478 7790, clicking www.gilrose.co.nz or fax 09 478 1456

4. Gilrose Finance determines the criteria for credit approval; an application form will need to be completed and submitted.You will need to complete the application form and fax or post them a copy with your quote from Paradigm PCs.

5. If your application is successful, Gilrose will send you via Paradigm PCs the agreement and automatic payment form. Once you have completed these forms, you will need to post these orms directly to Gilrose.

6. Once all forms are finalised and your financing is approved, Gilrose will deposit the financed amount into Paradigm PCs bank account. We then allocate the payment to your invoice and fulfill your order. All finance payments from this point concerning that order will be between you and Gilrose Finance.

To apply for financing please download the following application forms that suits your status:

Business Application for Credit

Personal Application For Credit

& if required the Guarantor form to accompany the Personal Application form.

Alternatively, you can use the online forms available from Gilrose's website. (Click Here)

Please note the following.

1. Gilrose Finance will charge a booking fee for every finance order that is placed and will apply an interest rate calculated from the total of the Paradigm PCs invoiced amount. (Payable to Gilrose Finance)

2. Goods are not released for your order until our administration has confirmed the invoices payment in full from Gilrose Finance Ltd.

Every effort has been made to provide accurate and up-to-date information.
Prices, availability and specifications subject to change without notice.
A 3% surcharge is added for payments made by credit/debit cards or on pre-approved credit accounts.
The information provided here and/or the manufacturers websites should be used as
a reference only. Some options listed may not be available in NZ.
To avoid disappointment please check with us first.
Errors and omissions excepted.

© 2013 Paradigm PCs Ltd. All rights reserved.

   
 
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Website Last Updated:
29/3/2017 16:39:35

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